With over 15 years of experience in business operations and process optimization, Melissa brings a strategic, systems-minded approach to helping organizations build the operational foundation they need to grow and scale. She has worked across high-growth startups and fast-paced tech environments, supporting leadership teams through operational strategy, process development, workflow automation, and cross-functional collaboration.

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Melissa's expertise spans both the tactical and strategic sides of operations, including HR operations, vendor and contract management, SOP development, payroll administration, and CRM optimization. Her unique ability to see the big picture while managing the details allows her to identify inefficiencies, implement scalable solutions, and create the structure businesses need to operate more effectively as they grow.

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Known for her proactive mindset and solutions-oriented approach, Melissa is passionate about building strong operational frameworks, streamlining the way organizations work, and partnering with leaders to drive meaningful, sustainable growth.

Anthony Thomas brings more than two decades of operational leadership to P2IC, spanning corporate finance, education, nonprofit, family business, and franchise environments. His career spans COO roles in multiple sectors, business coaching for founders navigating growth and exit, and hands-on work building the accountability structures, systems, and team dynamics that make organizations actually function.

 

At P2IC, he works directly with founder-led companies in the operational trenches — assessing what’s working, what isn’t, and what needs to change. His background with EOS (Entrepreneurial Operating System) and his record of measurable turnarounds make him a trusted partner for leaders who are looking for someone who can look at their company from the inside and from the outside, guiding them as they are ready to fix it.

 

He holds an MBA and a Bachelor’s in Marketing and Management from the University of South Carolina and is a Certified Value Builder.

With more than 20 years of human resources leadership experience, Wendy helps business owners navigate complex people challenges with clarity, confidence, and practical solutions. She has served in senior HR leadership roles, including Vice President of Human Resources, partnering with organizations across a variety of industries to align people strategies with business goals.

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Wendy holds a Master’s degree in Human Resource Management and is SHRM-SCP certified. Her expertise includes employee relations, leadership coaching, organizational development, performance management, compliance, workforce planning, and strategic HR consulting.

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Known for her direct, thoughtful approach, Wendy serves as a trusted advisor to business leaders facing difficult employee situations, leadership challenges, and organizational growth decisions. She combines deep HR expertise with real-world business insight to help leaders protect what they’re building while creating healthy, high-performing workplaces.

With over 8 years of experience in National Account Management and 4 years in Human Resources, Monika MacDonald brings a relationship-driven approach to helping small to medium-sized businesses grow, improve operations, and strengthen their teams. She has supported businesses across the trades, service industries, and professional services sectors through strategic planning, operational coordination, implementation management, and client relationship leadership.

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Monika’s HR experience spans both day-to-day employee support and strategic HR planning, including employee engagement, process development, workforce planning, and organizational support. Her unique blend of operational and people-focused expertise allows her to help businesses create structure, improve communication, and operate more effectively as they grow.

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Known for her collaborative style and solutions-oriented mindset, Monika is passionate about building strong partnerships and helping businesses create healthier workplace cultures, streamlined operations, and sustainable long-term success.

With over five years of experience in marketing and business development, Nate Berry specializes in digital marketing, paid advertising, SEO, and web strategy. He has a proven track record of driving growth by building and scaling sales and marketing teams, as well as developing and executing effective, data-driven growth strategies. His experience spans a diverse range of industries, including managed services, consulting, SaaS, and agency environments, giving him a well-rounded perspective on business challenges and opportunities.

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Nate is known for his thoughtful, tailored approach to solving complex business problems. He prioritizes building strong partner relationships and believes in empowering clients through education, ensuring they have a clear understanding of the strategies and processes implemented to grow their business. His collaborative mindset and strategic expertise enable him to deliver sustainable, long-term results for the organizations he supports.